Frequently asked questions

Find answers to common questions about the Learnerds platform and enhance
your learning experience.

Getting Started

How do I create an account?

Simply click the "Sign Up" button on the top right of the homepage. You can register using your email
address or link your Google or GitHub account for instant access.

Is there a free trial available?

Yes! All new users get a 7-day free trial with full access to our entire course library. No credit card is
required to start your trial.

Courses & Billing

What payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, AMEX), PayPal, and Apple Pay. For enterprise
accounts, we also support bank transfers.

Can I cancel my subscription anytime?

In case of purchasing courses please refer to the terms of your contract. Regarding the platform, you can cancel your subscription from your account settings at any time. You will continue to have access to your courses until the end of your current billing period.

Account Settings

How do I change my password?

Navigate to Account Settings > Security. From there, you can update your password or enable Two-
Factor Authentication (2FA) for extra security.

Still Have Questions?

Our support team is available 24/7 to help you with any issues or questions you might have about your learning journey.
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